Claim your UMass Lowell Email Account - For New Students

This guide will help newly-admitted students claim your email account, which you will use to access your financial aid information and/or register for housing at UMass Lowell.

Please note: Your UML email account will not have an inbox. You will not have access to send and receive emails until you are an enrolled student.

Step-by-Step Instructions to Claim Your UML Email Account:

1. Find your UML email address using your UMass Lowell 8 digit Student ID (this can be found in the top right corner of your admissions portal.)

2. Follow the instructions on the myPassword page to change your password and add your security questions. Your default password will follow this format: Riverhawk12345678, with a capital "R" and the last eight digits are your student ID. When using myPassword for the first time, users should click on Change my Password to create a new password.

PC Version:

   

Mobile Version:

3. Once your password and security questions are set up, log into the UMass Lowell Student Information System (SiS) to view your financial aid award and/or navigate to the housing portal to register for housing.

4. The system will alert you to download our Multi-Factor Authentication (MFA) application, Microsoft Authenticator to protect your identity.

Please reach out to us if you have any questions.